Service - Repair
& Maintenance
Repair
Alpine
is only a phone call or click away
for service, 365 days/year. That provides
real peace of mind.
- We
will work on any brand of furnace,
air conditioner, heat pump, boiler, humidifier or gas fireplace, not
just
the brands that we sell.
- We
are available 8 am – 7 pm Monday –
Friday, 10 am – 6 pm Saturday, and Noon - 6 pm Sunday.
- Our
dispatcher will work with you to
set a time that fits your needs. Then we will keep in contact
with
you as the day progresses, so you know how we are doing with the
schedule.
We understand that your time is valuable.
- Alpine's
service technicians are NATE
certified and receive ongoing technical and customer service training.
- We
use a standardized upfront pricing
program for our repair business. This allows you to know what
the
cost of the repair will be before it is authorized.
- We
back up all our repairs with a full
1-year parts and labor warranty!
- Our
technicians respect your property
and use protective shoe covers when they are in your home.
Maintenance
We
can say
without a doubt that performing our precision
tune-up on your heating and cooling equipment annually reduces the risk
of a break down. We have seen a direct correlation between a
rising
base of customers on the service partner annual maintenance program and
a reduction in
the number of emergency repairs over the last several years.
Clean equipment also runs more efficiently and will last
longer.
Service
Partner
Service
Partner
is Alpine’s automatic annual maintenance program. As a
Service
Partner, Alpine will put you on our calendar for an annual precision
tune-up based on a schedule you decide. Alpine will send you
a
reminder by e-mail or postcard when it is time to schedule your
precision tune-up, so you don’t have to remember.
You will need to decide:
- Which
equipment you want serviced – we can service a furnace, air
conditioner, heat pump, humidifier, gas fireplace, boiler and/or
evaporative coolers.
- If
you want one or two visits per year – it is less expensive if we
service everything in one visit. However 1” filters typically
last six months, so some of our clients have us service the furnace and
air conditioner on six month intervals so we are taking care of the
filters all year.
- Payment
Method – you may pay at the time of service or we offer a monthly
automatic payment from your checking account that is less expensive.
Service
Partners also receive the following additional benefits from Alpine:
- 10%
discount on any repairs to equipment being serviced under the Service
Partner plan.
- No
overtime premium for emergency service.
- Priority
scheduling.
Simply
call the office for more information
on the Service Partner Plan or visit Make An Appointment and
request information. We will send you
information right
away!
|
|