Why Choose Alpine?
We are not just another
heating
company. At Alpine Climate Control we want you to enjoy doing
business
with us. We want you to be a client for the long term and it
all
starts with our staff.
Our
Professional Staff is Excellent
They are
trained in technical and
customer service skills. Most of our field staff hold NATE
(North
American Technical Excellence) certificates. NATE is national
standardized
testing that measures technical understanding of heating and air
conditioning
systems. Our Comfort Consultants are trained in system
selection
and design, so you get systems that work well.
 Alpine
Partners with Only the Best Manufactures
We look
for partners that offer
innovative, high quality products and stand behind them with training,
customer service and solid warranties. Lennox heating, air
conditioning
and indoor air quality products and Lennox Hearth Products are
our two most significant partners.
We
Stand Behind Our Work After
the Sale
Nearly
half of our company is devoted
to repair and maintenance. Service is not something we have
to do
or only do for products that we sell. We have always excelled
in
the repair and maintenance area. All our work from the
largest projects
to the simplest repairs are covered by at least a 1-year parts and
labor
warranty, many systems carry longer warranties.
We Offer a
Unique Selling Proposition,
Here Are a Few Examples:
- Upfront Pricing – Exact
quotes are provided
before any work begins. You don't have to worry if the “meter
is
running” and this applies to both new systems and repair jobs.
- Expanded Product
Offering – This provides
you with more choices without bias. We provide forced air
heating
and air conditioning, heat pumps, hybrid systems, geothermal, custom
duct systems, Infloor hot water
heating, snow melt, boilers, evaporative coolers, mini-split air
conditioners,
shop heaters, tankless water heaters, humidifiers, air cleaners, air
purifiers, fresh air ventilators,
radon testing and mitigation, venting of fans, gas stoves, fireplaces
and
inserts.
- Property Protection
Guarantee – Protective
shoe covers and floor covers will be used during our work.
All property
such as lawns, shrubbery, carpeting, floors, walls, ceilings, furniture
and door frames are protected. Damaged property will be
repaired
or replaced.
- 100% Satisfaction
Guarantee – We guarantee
that you will be satisfied with the work we have performed according to
our proposal. If you are not satisfied with the work, you
will not
be obligated to pay the balance due or sign off on the financing until
the situation is resolved to your satisfaction.
The Bottom
Line is How Our Clients
Feel
In our
2008 customer satisfaction
survey conducted by a third party, 200 of our customers, for whom we
had
recently done work, were asked to rate us on a scale of 1 to 7 in the
areas
of workmanship, customer relations, promptness & dependability
and
price to value. (1 poor, 4 average, 7 excellent)
Alpine
received a 6.2 rating
out of 7.0!
If you are one of our
many longtime
clients, thanks again for your business. If you are
considering our
service for the first time, give us a try. We will do our
best to
make it an enjoyable experience.
Bob
Gates
Owner
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